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GBA

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One Point of Contact. Endless Global Possibilities

40+ language available

50,000 skilled operators around the globe

15 days from briefing to project launch

GBA is the world’s first global BPO provider that brings together independent BPO centers from Asia, Europe, Africa, and the Americas. As a single point of contact for our clients, we offer a variety of multilingual contact center solutions whether it be inshore, offshore, or nearshore. We have partnered with over 18 companies worldwide that cover 50 service countries, 40 languages, and 50,000 seats.

GBA

Global Communication, Local Intelligence

GBA is the world's first global BPO call center alliance, composed of independent companies and local professionals from all over the world who have years of industry expertise.

Our network of BPO experts provides corporate enterprises with a variety of multilingual end-to-end services ranging from call services, email support, IT Development, and beyond.

Full-Service Global Solutions

Our sites provide high-quality support services based on global standards. Choose the location, language, and facilities you need based on your business requirements.

Multilingual network

Covering 50 countries and 40 languages

End-to-end service

24/7 support services for corporate enterprises

Global leader in cross-channel solutions

The contact center of choice in Europe, Asia, and Africa

Cost-effective

Local prices for high-impact solutions

Extensive Global Network

GBA's global network, which spans five continents, enables us to provide seamless, integrated operations tailored to the specific language and location needs of our clients.

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GBA

End-to-End Services in 40+ Languages

Multilingual Call Support

Email Support

Content Moderation

Chat Support

Omnichannel Cloud Contact Center Solution – AI Technology

Depending on your business' requirements, we can provide contact center services for your specific location, language, and project needs. Each site provides high-quality services according to global standards.

Multilingual Services

Our Clients

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News and Updates

GBA Bangladesh – BACCO July 2023

    From the 21st to the 23rd of July 2023, Mr Denis Guittet – CEO of GBA Global BPO Solutions – visited the offices of the company FIFOTech. During the same weekend the BPO Summit 2023 hosted by BACCO – Bangladesh Association of Contact Center & Outsourcing – was held at the Intercontinental Hotel

Denis Guittet’s Presence Enlightens 5th BPO Summit

The ‘Fifth Bangladesh BPO Summit’ has concluded with over half a million participants from across the country, showing the way to smart employment in the Business Process Outsourcing (BPO) sector. The two-day summit ended recently. Dr. Shirin Sharmin Chowdhury The Speaker of the National Parliament inaugurated the BPO Summit 2023 organised at the Intercontinental Hotel

Denis Guittet, CEO of GBA Added a New Dimension to the 5th BPO Summit

The ‘Fifth Bangladesh BPO Summit’ has concluded with over half a million participants from across the country, showing the way to smart employment in the Business Process Outsourcing (BPO) sector. The two-day long summit ended on Sunday (23 July). Dr. Shirin Sharmin Chowdhury Speaker of the National Parliament inaugurated the BPO Summit 2023 organized at

Join our team today

GBA provides you with a global environment for growth that brings together increased learning and competitiveness through our best-practice services, and the opportunity to connect with professionals all over the world.

GBA

Get in Touch with Us

Email

info@gbacallcenter.com

HeadquartersVia 1 Maggio 13 20037, Paderno Dugnano, Milano, Italy
Registered Office1-8-12 Nishi-Azabu, Minato-ku, Tokyo