About

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About

We are the world’s first global call center alliance, bringing together independent providers from Asia, Europe, the Americas, and Africa. As a single point of contact for clients, we offer a variety of quality BPO services in multiple languages at local prices, conducted by native speakers.

Who We Are

GBA is the world’s first global BPO call center alliance offering specialized support services from independent companies and local providers from Asia, Europe, Africa, and North and South America. We provide 24/7 multilingual contact center solutions through a single point of contact for our clients, all up to global standards and based on local pricing.

Our Mission

GBA’s mission is to become a strategic partner for companies expanding globally through multilingual call center services. No matter where they are located or what language they require, we offer specialized contact center solutions that corporate users need based on their business requirements, all available 24/7 at competitive pricing. With 17 member companies covering 50 countries and 40 languages, we aim to expand the number of areas and languages that we cover.