Opens new doors to both parties for expansion of their services.

GBA Global BPO Alliance is pleased to welcome AnswerNet as its newest member of the global coalition. The alliance brings together independent BPO providers from around the world who, together, provide a single point of contact for our clients. The addition of AnswerNet gives GBA an even greater global reach into the North American market, specifically the United States and Canada.

According to Denis Guittet, Chief Executive Officer of GBA, “We are excited to welcome AnswerNet into the GBA family. By joining our alliance, AnswerNet gives GBA a new footprint into the North American market.”

AnswerNet is equally enthusiastic about what doors the alliance will open for them. According to Gary Pudles, AnswerNet CEO & President, “We’re really thrilled to be part of such a strong and far-reaching coalition. It’s exciting to be able to extend our expertise to new businesses around the world, as well as get to know about new cultures and new people. It’s certainly a win-win for both of our entities. We’re anxious to get started!”

About AnswerNet

AnswerNet is a full-service provider of inbound, outbound, automated, and BPO call center services. Since it’s inception in 1998, the company continues to supplement call center competencies to world-class organizations. With over 25 sites and over 2,000 full time employees across the United States and Canada, AnswerNet has the expertise, capabilities and the resources to deliver our clients customized high-service solutions, design and deploy client-specific program training, and provide best-in-class management tools and solutions.

About GBA Global BPO Alliance

Established to be a strategic partner for companies promoting globalization, GBA’s mission is to continue to provide our corporate users around the world, no matter where they are located or what language they require, with peace of mind that they will be able to use a variety of BPO services at reasonable prices over the long term. Currently, there are 14 companies that are members of GBA. Although we can service more than 30 languages, we will continue to aim to expand the number of languages we can service in the future.

More information, contact:

Worldwide: info@gbacallcenter.com

North America: lynette.byrnes@answernet.com